Egltech Provides A Solid Foundation Of Information Technology To Keep Hamilton Distributing Efficient And Productive Every Day

Hamilton Distributing Company, a 60-year-old agricultural supply company in Hamilton, Michigan, found itself in need of an I.T. company that could help them build a foundation of technology they could use to stay productive as they grew in size. Using their I.T. every day for a wide variety of operations, from accounting on QuickBooks, sales and inventory control, and even CAD drawings, the company had, over its lifespan, begun to develop a great need for reliable technology to ensure daily operations flowed smoothly.

THE CHALLENGE:

As Hamilton Distributing grew, they found themselves dealing with more complex I.T. needs year after year. Their data became more valuable and more complex, and they needed technology that could keep up with their demands. For years they had worked with two firms that provided hardware and software for their needs, but the firms just weren’t able to give them the proactive solutions they needed.
“We outgrew them,” says Chuck Van Oss, President of Hamilton Distributing. “They just couldn’t serve our needs anymore.”
A stronger server, able to handle the large data transfers like CAD files, would be needed in order to keep their staff productive, but they knew they needed a company that would not only be able to maintain the server, but provide other innovative and cost-effective solutions as well.

THE SOLUTION:

One of the existing I.T. firms suggested EGLTech to the company. The firm was smaller and more focused on repairs and sales, and knew that EGLTech could offer the proactive planning and I.T. strategy that Hamilton Distributing needed as a growing company. “We were limited with the old company,” says Chuck, “backed in a corner or painted in a box. It was good of them to say, ‘I think you’ve outgrown us.’”

THE TEAM AT EGLTECH IMMEDIATELY SET TO WORK IN CREATING A UNIQUE I.T. PLAN FOR HAMILTON DISTRIBUTING.

They utilized VMWare to virtualize three servers based on a single, powerful brand-new host server from Dell. The virtualized servers used the latest in software, along with a powerful email solution from Microsoft Exchange that could grow in size and scope with the company year after year, providing a long-term solution to their productivity issues.
Even better, the team at EGLTech took the time to find the RIGHT solution for the company’s needs. “They spent a fair amount of time before installing the new server, helping us make the decision,” says Chuck. “What do WE need? What is the best way to do this? Weigh the options – do we want to go low budget and get by, or take the plunge and do it the right way? They did a great job explaining that.”

THE RESULTS:

Now, Hamilton Distributing has a solid platform of information technology that they can rely on every day to keep them productive and efficient. “We can go for months with no troubles or problems,” says Chuck, “and when we do have issues, EGLTech is right on it. Lots of the time, they can remote in and take care of things from their office. If not, they’re here within a day, sometimes within hours.”

ONE OF THE KEY FEATURES OF HAMILTON DISTRIBUTING’S NEW I.T. STRATEGY IS THEIR PROACTIVE MAINTENANCE TO KEEP I.T. ISSUES AT A MINIMUM.

“One thing that has really paid off for us is that they do quarterly maintenance,” says Chuck. “Sometimes I think, ‘Nah, things are good, I don’t know if we really need that,’ but it really has been a key part of the system and prevents a lot of problems! They’re pretty disciplined and religious about it.”

THE FINAL WORD:

Hamilton Distributing never has to worry about technologies problems again. They can focus on running and growing their business while EGLTech takes care of the I.T. “It’s a real peace of mind with EGLTech,” says Chuck, “as they grow with us. I trust them completely.”
Looking for a unique I.T. strategy for YOUR Michigan business? Contact EGLTech at (877) 631-6331 or info@egltech.net today, and discover how the right technology can keep your business at its best for years to come.