Smart Care

There’s no better way to solve a problem than to prevent it from happening. Instead of calling us to fix your broken system, let EGLtech monitor all of your machines, all the time. We’ll keep your network healthy and eliminate the downtime that costs your business time and money.

Features

Full Time Help Desk

Unlimited Remote Support

OS Inspection and Cleaning

Virus/Spyware Protection & Security Monitoring

Disaster Recovery & Cloud Services

Dedicated vCIO & IT Planning

FAQs

Deciding who to trust with your I.T. takes time. As you have questions, we’ll have the answers.

If the problem you are experiencing cannot be repaired quickly over the phone, then we immediately dispatch a technician to repair the issue at your office.

At EGLtech, we provide 24/7/365 network monitoring of all of your IT infrastructure. This allows us to be notified of IT issues before it affects any employee productivity. Smart Care enables you to take a ‘hands-off’ approach to day-to-day IT while having reassurance that everything is taken care of.

The pricing for Smart Care is a fixed monthly fee based on the total number of devices you wish to cover under the agreement. Examples of included devices are Workstations (laptops and desktops), Servers, and Firewalls. Once a device is covered, you’ll have unlimited proactive and reactive support for any incident that appears.

Our helpdesk is your first point of contact for all your day-to-day needs. The Helpdesk can be reached via email or phone.

Get A Free Audit

How efficient are your systems? How much time do your employees spend troubleshooting? How could you work faster, smarter, and with fewer network issues? Let’s take a look today.